List of top open source BPM / workflow solution
Every organization has their very own distinct business processes which differentiates them from their competitors. Some companies have predefined processes while some have processes which are defined by the employees themselves. Imagine what would happen if each customer support representative have their own way of managing a customer. Without a proper process in place, calls from customers can go unanswered and can be transferred endlessly. Photo by cote . Lately, with the help of advance web based solutions, business processes and workflows can be managed through business process management (BPM) solutions. These solutions can be used to easily create applications automate processes such as: Change management Quality control Customer service Claims management Complaint management Procurement There are many BPM / Workflow solutions out there. The following are three open source BPM / Workflow solutions for you to evaluate before trying the proprietary ones. Intalio is